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HIRING & RETENTION
FLOODED CANDIDATE POOL & STILL MAKING THE WRONG HIRING DECISIONS... WHY?
FIRST OF
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Today we have laws that keep us from acting on our biases as they relate to gender, age and nationality, but there are still biases that get in the way. Many people are unknowingly biased about experience, education and intelligence, and this keeps them from selecting the right candidate for a given job. In addition, people bring much more to the job, including their passion, beliefs, personal skills and behaviors. One of the most important personal skills is that of personal accountability, and most companies do not have an awareness of its importance, nor do they have a way to measure it.
BENCHMARK JOBS, NOT PEOPLE!
"Commitment" and "accountability" are two words that are sure to pique the interest of anyone in human capital management. But when asked, most managers and employees don't know what each position is accountable for and therefore lack commitment within the team. Lack of commitment can lead to job confusion, dissatisfaction, and eventually, disengagement.
Recent studies show the average employee is disengaged for up to two hours per day. Simple math would indicate that a company with 500 employees with an average wage of $25.00 per hour loses $6,000,000.00 per year due to disengagement. No, that is not a typo--It is $6 million per year.
DISENGAGEMENT AFFECTS THE BOTTOM-LINE?
When you place the wrong person in the job, the result can, and most likely will be, a disengaged employee. When you benchmark the job, the job will identify the personal skills, behaviors and motivators that are required for superior performance in the position. When a person is matched to the job based on these requirements, the chosen job candidate will be engaged, motivated and behaviorally fit for the position.
During the benchmarking process, key accountabilities will be established prior to a job assessment. Once a new employee is hired, the manager will be able to discuss the key accountabilities and ask each employee to commit to them. During performance reviews, managers will be able to refer to the key accountabilities and hold each employee accountable. On-boarding new employees with this information can be your best retention-engagement strategy.
HELP EDUCATE THOSE WHO INFLUENCE HIRING & RETENTION.
1. HIRING WINNING TALENT: Teach a behavioral-based interview approach based upon the philosophy of past behavior is one of the best predictors of future behavior. Learn how to discover the “real” person behind the job applicant (the interview façade).
2. RETAIN WINNING TALENT: Teach four ways in which supervisors and managers can make the difference between retaining or losing employees. Present a Hiring Model to help you hire the kind of employees who want to stay and provide practical suggestions to develop an Employee Retention Program at your organization.
3. ENGAGE EMPLOYEE PRODUCTIVITY: Provide the tools necessary to align the individual with the performance requirements of the organization. With its focus on logical processes and reasonable commitments, it will help even experienced managers build a more effective process for goal creation, employee engagement, clear work standards, and better job performance. Managers should have implementation tools, troubleshooting guides and additional resources to help them with on-the-job application of the skills they have learned. Help improve communication, increase productivity, promote self-awareness and acceptance of differences, enhance individual and team performance, and reduce conflict.
Customize Your Approach to Employee Selection, Hiring, and Retention.
Implement Research-Based Assessment Solutions Today.
DEVELOP AN ENGAGED, PRODUCTIVE,
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PRESCRIPTION FOR LEADERSHIP TRANSFORMATION: Southwest Training Institute offers training programs and tools to help organizations get started in building a more positive culture. Start with our FREE Leadership Needs Assessment to pinpoint the individual learning needs of your managers and supervisors. This complimentary assessment maps to our Leadership Solutions Curriculum program titles that address critical leadership competencies. Our Leadership Mini-Series Packages are available to incorporate into flexible training plans.
LEADERSHIP SOLUTIONS INCLUDES:
1- Essential Skills of Leadership
2- Essential Skills of Communicating (see complimentary access link below)
3- Coaching Job Skills
4- Delegating Effectively
5- Developing Performance Goals & Standards
6- Effective Discipline
7- Improving Work Habits
8- Supporting Change
9- Resolving Conflict
10- Managing Complaints
11- Providing Performance Feedback
12- Communicating Up
13- Hiring Winning Talent
14- Motivating Team Members
15- Developing and Coaching Others – Team Leader Version
16- Solving Workplace Problems
17- Leading Successful Projects
18- Retaining Winning Talent
19- Developing and Coaching Others – Senior Management Version
You can preview four “partial” Leadership Solutions Curriculum participant workbooks though the following links:
- Delegating: http://www.delswti.vitallearninglink.com/
- Coaching Job Skills: http://www.cjsswti.vitallearninglink.com/
- Resolving Conflicts: http://www.rcswti.vitallearninglink.com/
- Managing Complaints: http://www.mcswti.vitallearninglink.com/
To access a complimentary online course “ESSENTIAL SKILLS OF COMMUNICATING” from our Leadership Solutions Curriculum, go to http://www.vital-online.com/swtraininginst/demo.html
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TRANSFORM YOUR TRAINING
ENGAGE LEARNERS RIGHT FROM THE START with the opportunity to interact, practice skills, and learn by doing & observing. Not only enhance knowledge, but develop skills AND change the necessary behaviors for success. The result: Participants know how to apply what they’ve learned to real-world situations and put new skills into immediate workplace action. _____________________________________________
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***FREE WEBINAR*** Wednesday, February 6, 2013, 1:00 p.m. – 2:00 p.m. CST – Preparing Your Supervisors and Managers for Success. 60% of frontline managers fail within the first two years in their role. 26% felt they were not ready for the role, and 58% reported receiving no management training. What can you do to turn these numbers around? This webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, send your name, company, your job title, phone number, city/state to ***FREE WEBINAR*** Thursday February 7, 2013, 1:00 p.m. – 2:00 p.m. CST – Taking the Pain out of Performance Review. In the field of employee relations and labor/management conflicts, sometimes we have to work hard to find things about which both sides (employee and management) agree. One such area is performance reviews or appraisals. It’s just about universally true that nobody likes performance appraisals. But, the effective, accurate and objective evaluation of each employee’s performance holds the key to improving the overall performance of your entire organization. Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, send your name, company, your job title, phone number, city/state to ***FREE WEBINAR*** Wednesday February 13, 2013, 1:00 p.m. – 2:00 p.m. CST – Best Practices in Leadership Development. You are invited to attend this event which is designed to provide you with the best trends and practices for developing an effective leadership development program to build your organization's bench strength. We'll share best practices from Fortune 500 companies that have successfully met these challenges and offer you many tools for implementing leadership development initiatives in your organization. Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, send your name, company, your job title, phone number, city/state to ***FREE WEBINAR*** Wednesday, February 13, 2013, 1:00 p.m. – 2:00 p.m. CST – What Would You Do: Ethics & Decision Making Process. How do the people in your organization behave under pressure? Do they compete against others for their personal gain, or do they cooperate to create a synergy that achieves the best results for everyone? The answer may surprise you. Join out webinar for an exploration of the opposing but related concepts of collaboration and competition. We’ll discuss how decision making and individual choices affect relationships and performance. You’ll leave with new insights and a game plan for illustrating these concepts in the training classroom. TO EXPERIENCE THIS FREE OFFER, send your name, company, your job title, phone number, city/state to ***FREE WEBINAR*** Wednesday February 20, 2013, 1:00 p.m. – 2:00 p.m. CST – Hello Mr. President! How to Present Learning Initiatives to the C-Suite. In this session we'll cover Communicating the business impact of your learning initiatives; Goal alignment; ***FREE WEBINAR*** Thursday February 21, 2013, 1:00 p.m. – 2:00 p.m. CST – Managing Goals for Accountability & Improved Performance. According to current research, organizations that manage goals are 26% more profitable than their peers who do not manage goals. How can organizations get started? Make wise choices about the goals to target and determine how progress will be measured (metrics). Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, send your name, company, your job title, phone number, city/state to ***FREE WEBINAR*** Thursday February 21, 2013, 10:00 a.m. – 11:00 a.m. CST - Improving Productivity and Communication in the Workplace. Enhanced productivity begins with effective communication -- providing clear information, communicating honestly, listening, asking questions, letting others talk, and bringing a positive approach when engaging in difficult conversations. We will explore the sciences that can be applied in your workplace to improve your company's productivity and enhance communication among staff. TO EXPERIENCE THIS FREE OFFER, send your name, company, your job title, phone number, city/state to ***FREE WEBINAR*** Wednesday February 27, 2013, 1:00 p.m. – 2:00 p.m. CST – Cultivating Your Future Leaders: Effective Succession Planning. In this webinar in our Leadership series, we will help make the business case for the importance of developing leaders throughout your organization. You will also learn about the characteristics of effective succession planning initiatives; see an explanation of the process of succession planning; learn about leadership competencies - both a traditional view and a modern view. Those who participate live can receive 1 HRCI recertification credit. TO EXPERIENCE THIS FREE OFFER, send your name, company, your job title, phone number, city/state to |
PAST WEBINAR RECORDING LIBRARY: TO EXPERIENCE THIS FREE OFFER, send your name, preferred webinar recording title, your company, job title, phone number, city/state to Mary Jo Huard at mjhuard@swtinstitute.com
- Mistakes in Performance Reviews
- Matching Learning to a Multi-Generation Workforce
- Nightmares in Management
- Reinforce Training & Boost Learning
- Dealing with Conflicts
- Delivering Difficult Messages
- Getting Ready for the Dance (Learning Becomes Social)
- Are Your Sales People Dull?
Review the Free Products Directory for additional webinar recordings.
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COURSE OF THE WEEK—UNDERSTANDING & ENHANCING EMOTIONAL INTELLIGENCE: Now that we are “technically” proficient, how do we increase our “human” proficiency—our Personal Skills? The answer is by enhancing our emotional intelligence and interpersonal skills. Emotional intelligence is the ability to understand and manage moods and emotions in yourself and others. It is the ability to link emotions and reasoning, allowing emotion to facilitate reasoning. Emotional intelligence plays a major role in all effective organizations. Jennifer M. George, an expert in the field of emotional intelligence, states that “Feelings (moods and emotions) play a central role in the leadership process. If we believe that leaders have positive influence on their organizations, then to what extent do the leaders’ feelings, moods, and emotional responses have on their ability to lead? We know that sales and customer service departments are always more productive when the team leaders and mangers can influence others by their positive moods. Wouldn’t this be true for the entire organization? The stereotype of the unemotional, detached, rational decision maker is ineffective today. According to researchers Damasio and Goldman, “Neurological findings suggest that feelings are necessary to make good decisions.” Our Emotional Intelligence Workshop will give you the tools to assess your personal emotional intelligence and use proven emotional intelligence factors to create a more positive environment in your organization.
